Hays is one of the leading global recruitment agencies in the qualified, professional and skilled employment market. We work across 28 countries worldwide in a wide range of industry sectors and professions to help clients and candidates make the most of employment opportunities. We are looking for a highly commercial e-business director to break the mould of conventional online recruiting services. The individual will take responsibility for directing the development and implementation of our e-business strategy. The group role reports into the Management Board and works with divisional directors, initially in the UK, to develop a market-leading online commercial proposition. Full story...
A fantastic opportunity to join a market-leading organisation at an exciting time. You'll lead continual development of the website, to support delivery of the business’s objectives and drive more visitors to the website - already receiving 10 million visits a year!
The key tasks and responsibilities are:
1.
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Role Description
ROLE TITLE: SENIOR OPERATIONS CONSULTANT F4 REPORTS TO: DEVELOPMENT & DELIVERY SUPPORT MANAGER ROLE PURPOSE: Supervises and manages a team of individuals responsible for the effective day to day operational support of the Web Operations area, in order to meet business objectives DIMENSIONS: •9 million customers •33 million website visits (2010) •Direct reports – 4-6 •Remit across the CFS web estate, including Smile and Britannia
AREAS OF ACCOUNTABILITY:
•Supervises a small team responsible for Research, MI Analysis and Insight and Customer Technical Support/Customer Feedback, providing support, guidance and coaching where necessary.
To drive business growth through paid search marketing/pay per click (PPC) activities and to achieve ambitious performance targets for transaction growth within agreed Return on Investment (ROI) targets.
Help millions of online customers to enjoy the latest fashion through Clothing at Tesco – a rapidly growing e-commerce business that’s part of the world’s largest retailer.