Google readily admits that its Nexus One customer support at launch was lacking. However, the Goog says that it's committed to improving the experience as it blazes a path into the world of consumer handset sales. Today, more than a month since the launch of the Nexus One, Google is offering owners access to a real live person via 888-48NEXUS (63987). The new support line is operational from 07:00am to 10:00pm PST and augments Google's support forums, FAQs and email support. Unfortunately, Google's live support line seems limited to status and shipping issues -- for live tech support you'll still have to call either HTC customer care number or T-Mobile depending upon the issue. Full story...
AT&T loves to trumpet the importance of the so-called "quick messaging" segment to its bottom line -- the QWERTY-equipped featurephones that keep the teens and tweens texting 24 / 7 -- so it's no surprise that of the latest batch of devices they've added into the mix from Samsung and Pantech (which we missed while caught up in the week's MIX10 activities), three of the four have full keyboards.
Microsoft's a pretty big company, and while we've been focused on its Windows Phone 7 Series and Pink mobile projects over here in the Land of the Free, its Live Messenger arm has apparently teamed up with French mobile carrier SFR for a branded phone.
Nokia's community blog has opened up the crowdsourcing floodgates, at least in theory. For "Design by Community," users will be able to vote on smartphone features via a series of sliders, although within an arbitrary point allotment system.
We don't like to stir up the nearly constant barrage of "so-and-so is getting the iPhone" rumors unless we've got a great reason to do so -- and we'd argue that a Financial Times report involving statements from Deutsche Telekom's CEO qualifies.
Palm gave us a heads-up back in late February that its upcoming earnings report wouldn't exactly be cause for celebration, and today the news has become official: the outfit recorded a net loss of $22 million during its fiscal Q3, which still looks rosy compared to the $98 million loss it suffered this quarter a year ago.
No need to spot clean your spectacles, and no need to brush the cobwebs out of your dome -- you really are seeing yet another IR dongle for Apple's dear iLineup.
It looks like Novatel isn't the only outfit that's figured out something useful to do with Qualcom's Wearable Mobile Device module designs.
Good news, Android fans. It looks like you'll soon have a SlingPlayer to call your own. While complete details are still pretty light, the company was showing off the app at the recent GDGT Live event in Austin, and confirmed that it will be available sometime this summer, and support streaming over both 3G and WiFi -- yes, even Friends streaming.
It's anyone's guess whether we'll see this mythical Supersonic from HTC show up at CTIA next week (wouldn't that be awesome?), but a phone identified as the HTC A9292 has recently made an appearance in yet another internal system which can't be a bad sign.
Oh, bollocks! After hearing for days that Verizon Wireless would be pushing out the highly anticipated Android 2.