Is Customer Service dead?
On Product Management Feb 01 10Is it just me or have you also been experiencing this problem lately? I’ve recently had a number of really unbelievably bad customer service incidents. One was with a wireless carrier — should I be surprised?? — and another, a real doozy that I’ll detail in the near future on this blog, with an online retailer. [...] Full story...
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Questions for Product Managers
On Product Management 4 days agoIt started with an interview on Red Canary, talking to Product Management leaders in Toronto, including Alan Armstrong, Stephen Pollack, Lee Garrison and Roy Pereira.
Google Buzz Fail
On Product Management 5 days agoTom Grant has a great article today on Google Buzz: “You Do Not Understand Collaboration“.
Shop Talk Q&A with Steve Johnson
On Product Management 6 days agoPM guru Steve Johnson just posted his responses to the Red Canary Shop Talk Q&A. Great answers Steve! I love Steve’s interview question: “What’s your favorite MS Office app?” … the answer will tell you a lot about where your applicant is focused, in marketing, sales, or development! Check out Steve’s views on other topics, [.
The Origins of Product Management (part 3)
On Product Management Mar 14 10
[NOTE: Click for Part 1 and Part 2]
The Jan/Feb 1991 issue of the Harvard Business Review included an article by technology marketing guru Regis McKenna entitled “Marketing is Everything”.
Greetings from P-Camp!
On Product Management Mar 13 10P-Camp Silicin Valley is live and in progress. There’s an awesome turnout. Ask yourself: why am I not there?
Filed under: Product Management
Michael Papenek on Resilient Relationships and Product Management
On Product Management Mar 13 10
How much does your success rely on good relationships? And how good
are your relationships? In my experience,relationships can make or break a person, and I think that the quality of our relationships is overlooked when we consider the success of our product lines.
ProductCamps Galore!
On Product Management Mar 11 10
What do the following all have in common?
Silicon Valley California
Sydney Australia
Austin Texas
Boston Massachusetts
Research Triangle Park North Carolina
Chicago Illinois
Berlin Germany
and possibly Toronto Canada
All of these locations are planning ProductCamps over the next few months.
The Origins of Product Management (part 2)
On Product Management Mar 10 10NOTE: Part 1 can be found here.
The high technology industry, and in particular, the software industry is much younger than the Consumer Packaged Goods industry.
“Shop Talk” Q&A with PM Leaders features Alan Armstrong
On Product Management Mar 09 10
If you haven’t yet checked out Red Canary, I encourage you to take a look. The site is produced by the executive search team at the Laudi Group, and features a regular hum of interesting news and opinions that have garnered significant readership since the site’s launch about 3ish years ago.
The Origins of Product Management (part 1)
On Product Management Mar 08 10One of the common problems when discussing the subject of technology Product Management is that there is no common definition of Product Management that all people agree on.
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