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Seths Blog  less than a day ago:

The confrontation waiting to happen -

It's not between you and your boss, your critics, your editor, your competition, your spouse or some other outsider.
Seths Blog  2 days ago:

The thermostat and the frying pan -

If you want to cool your house to 68 degrees fahrenheit quickly, setting the thermostat to 62 degrees isn't going to get it temperate any faster than if you set it to 68.
Seths Blog  3 days ago:

"I get it" -

No need to read the whole book, I can just glance over the Cliffs Notes... I get it. I don't need to hear your whole pitch, just show me the summary slide.
Seths Blog  4 days ago:

Angry is a habit -

It's easy to imagine habits like a scotch after dinner, biting your nails or saying, "you know" after every sentence.
Seths Blog  5 days ago:

Ping me when it's broken -

Here's how a storekeeper makes sure the store is working: She sits at the register and watches. If the line is twenty people long and folks start walking out, she hires another cashier.
Seths Blog  6 days ago:

A handful of tools -

Here are some online tools I've been using with a lot of satisfaction. Of course, your mileage may vary: Feedblitz is a reliable, handmade alternative to Feedburner and other corporate solutions.
Seths Blog  6 days ago:

How do you want to die? -

Let's assert that you're almost certainly not going to be the very first person to live forever. Also worth noting that you're probably going to die of natural causes.
Seths Blog  Jun 12 13 :

Sure, but that's not a plan -

The most common thing people ask me about is how to get picked, a shortcut to success, a way to spread an idea or build a platform without doing a particularly large amount of hard work.
Seths Blog  Jun 11 13 :

Polishing perfect -

Perfect doesn't mean flawless. Perfect means it does exactly what I need it to do. A vacation can be perfect even if the nuts on the plane weren't warmed before serving.
Seths Blog  Jun 10 13 :

Memo to the modern COO -

Why is it so hard for organizations to understand what Tony did with customer service at Zappo's? Instead of measuring the call center on calls answered per minute, he insisted that the operators be trained and rewarded to take their.